About Our DNA
Testing Center in Phoenix, AZ

Our administrative, case management and scientific team have decades of experience in DNA testing. Our paternity tests are guaranteed to be 99.9% accurate or higher. We utilize the most advanced testing assays currently available. The Genetics Company promises to provide accurate, affordable DNA testing to help you answer life's toughest questions.

Our Mission Statement

Provide professional DNA testing, case management and consulting services at the highest level of customer services. Be a unique agency in the industry that truly cares for its clients. Know that our results change lives and promise confidentiality, honesty, and transparency.
Physician - DNA Testing in Phoenix, AZ

Our Team's Credentials

  • AABB Certified Collectors
  • NADCM Case Managers
  • MediPro DNA Certified
  • A+ BBB Accredited Business
  • Knowledgeable Scientists
  • Continued Education

Privacy Policy


Our Privacy Notices Is A Promise

The Genetics Company will promise you that any information we collect from you for a DNA test will only be used by us. Such information will not be shared with anyone for any reason. A DNA test is covered by HIPAA, a federal law governing the use of your health information. The best source of information regarding HIPAA can be found at the US Department of Health & Human Services website.

What Information Do We Collect & Why

DNA tests often require the following personal health information be collected from DNA test participants:
  • Name
  • Race/Ethnicity
  • Gender
  • Date of DNA Sample Collection
  • Informed Consent

The information above is used to ensure proper DNA analytic platforms are employed. Upon testing and dependent upon which test you choose, your personal DNA profile may be generated

When you buy a DNA test we might collect the following information:

  • Your Physical Address
  • Your Billing Address
  • Your Credit Card Information
  • Your Email Address
  • Your Alleged Relationship To Other Tested Parties

How You Can Access Or Correct Your Information

You can access all of your personally identifiable information that we might collect by contacting us and requesting it at any time. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How The Genetics Company Protections Your Information

Information that you submit using our DNA testing website, such as your email address, phone number, name is encrypted and sent securely to us. Such information is stored in our databases, which are password accessed and only available to our employees. All of our employees are trained in confidentiality best practices and HIPAA.

Your Consent

By using The Genetics Company's DNA testing website, you are consenting to our privacy policy.

Should you have other questions or concerns about these privacy policies, please contact us here or call us at 602-456-5510 or send us an email at contact@thegeneticscompany.com

DNA Test Guarantee

Privacy Guarantee

The Genetics Company guarantees your privacy. DNA testing is governed by the same federal laws which apply to medical testing procedures. DNA testing is an identification DNA testing procedure, no medical results are generated as a result of submitting samples for DNA testing. The Genetics Company must, by law, protect the personal health information of its clients. DNA profiles and information surrounding the collection and consent for and of DNA Relationship testing is protected under the Federal Health Policy HIPAA.

Sample Shipping

The Genetics Company occasionally provides clients with prepaid shipping labels. It is the client's responsibility to correctly ship samples to the laboratory. Policies regarding sample shipment guarantees can be found by contacting the shipping company directly. The Genetics Company employs FedEx, UPS and USPS for shipping. The client agrees that The Genetics Company cannot be held responsible for lost shipments. The client agrees to handle shipping disputes directly with the shipping company.

Testing Procedures

The Genetics Company guarantees that all reasonable efforts will be made to release DNA results within the company's stated turn around times. The Genetics Company agrees to report all possible DNA results after all reasonable testing systems have been exhausted. The client agrees that due to the nature of DNA testing not all samples will produce full DNA profiles. A full DNA profile is required to complete most DNA testing analysis. The client agrees to submit additional DNA samples for analysis should the Scientific team deem this necessary. Costs for testing additional DNA samples will be bore by the client. The Genetics Company cannot guarantee the viability of DNA samples that are self collected. The Genetics Company provides clients with detailed instruction for sample collection and storage. The client recognizes that The Genetics Company has no method of guaranteeing that self collected DNA samples were properly collected nor properly stored prior to arrival at the laboratory.

Refund Policy

All orders placed at the internet price, placed online or placed internationally are not refundable. Any and all sales initiated and completed with The Genetics Company are final. All deposits are eligible to be applied towards the cost of a test performed by The Genetics Company and cannot be refunded under any circumstances. DNA testing kits are provided free of charge with a testing deposit. All deposits must be applied towards a test in 30 days. After 30 days the case will be closed and a $100 fee will be required to reopen the case.